This excludes theft from your letterbox once delivered so please ensure your parcel is being delivered to a secure place.Īs a general rule, we assess returns and refunds on a case by case basis. We include shipping insurance to point of delivery, complimentary with purchase. We send all purchases via registered shipping with tracking to ensure parcels do not go missing. It is the responsibility of the buyer to ensure that both addresses are correct at the time of purchase.Īll orders are being shipped the same day or day after you placed an order (Monday-Friday), any changes to shipping address must happen asap. In most cases, when paying by Paypal, we will ship to the address in Paypal so that all parties are covered under the Paypal buyer / seller protection policy. We have the option to send items to either the address provided in the order form or the address provided by Paypal. We are not responsible if customers are not notified by their country’s postal authority or customs office that items are awaiting payment of customs duties and taxes. Under no circumstance do we accept orders back due to rejection of customs charges.
We will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Please note we do not cover import liabilities that may be applied by the government of the destination country. If for some reason your item is held by customs, you are liable to pay the necessary duties or taxes associated with the countries custom control. We post all items discreetly labeled ‘lapidary item’ with a value of $20 as to not attract attention from customs at different country borders. Please view our return and refund page for more information.
#Black fire opal upgrade#
All purchases come with COMPLIMENTARY FREE WORLDWIDE REGISTERED SHIPPING!įree Worldwide EMS Express shipping over $1000Įxtra Cost $10 EMS Shipping Upgrade under $999ħ day return and refund policy.
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